What process is used to familiarize employees with an organization and its expectations for a new job or situation?

The process designed to familiarize employees with an organization and its expectations for a new job or situation is known as orientation. Orientation typically serves as an introductory phase for new hires, providing them with essential information about the company culture, policies, procedures, and their specific roles and responsibilities. This helps individuals acclimate to their new environment and understand what is expected of them in their position.

While training focuses primarily on developing the specific skills and knowledge required for performing job tasks, orientation sets the foundation by integrating new employees into the organizational context. Induction can sometimes be used interchangeably with orientation but can also refer to a broader process of integrating a new employee into the company. Onboarding is a term that encompasses both orientation and training but typically involves a more extended process that may include mentoring and continuous support. Therefore, orientation specifically highlights the initial phase of setting expectations and introducing new employees to the organization.